Customer details on one person's phone
Phone numbers, old chats and who likes which service all live on one staff member's phone. The day they leave, that information leaves with them.
Back office
Built by the woowey team. Looked after every month.
Your back office, in one place
Customers, website and LINE chats, and bookings, in one place the whole team works from.
Free consultation. No commitment yet.
Built by the woowey team. Looked after every month.All in one place. Using a tablet at the shop counter Looked after by woowey
woowey team just nowNew enquiry from your site, added to your customer list.
Looked after by woowey Live
What the back office looks like at a lot of shops
Most shops aren't short of customers. Their customer details are spread across several phones, several chats and one notebook. Once it's all in one place, anyone in the shop can answer and nobody slips through.
Scattered chats that quietly slip
Customers message on the website, on LINE and on the page. Everyone assumes someone else replied, and two days later you notice nobody did.
No idea who stopped coming
A regular who came every month hasn't been in for three months and nobody noticed, because nothing shows when they last visited.
For every kind of business.
- Massage & spa
- Beauty clinics
- Hair salons
- Cafés
- Gyms & studios
- Garages & repairs
- Dental clinics
- Restaurants
- Bakeries
- Fashion shops
- Skincare & beauty
- Flowers & gifts
- Tutors
- Online courses
- Resorts & homestays
- Tours
- Photo studios
- Makers & manufacturers
What woowey does for you
The woowey team sets all of this up and looks after it every month. You don't have to learn a system.
One customer list
People who book, buy, fill in a form or message you are kept in one list, so you can see who got in touch about what.
- MBooking
Mind
Oil massage · 2 days ago
- TOrder
Ton
Order #1043 · yesterday
- PForm
Prae
Asked about packages · today
- BChat
Beam
Asked opening hours · today
Website and LINE chats in one inbox
Messages from your website and your LINE account land in one inbox, and you can see which ones nobody has answered yet.
BeamLINE
What time do you open tomorrow?
PraeWeb
What's in the monthly package?
MindLINE
Thank you, see you tomorrow
New enquiries sent to LINE
When someone fills in an enquiry form on your site, you hear about it on LINE straight away, with no inbox to keep checking.
Enquiry form on your site
Customer fills the form
Send
0/2
Bookings in the same system
Online bookings, reschedules and cancellations sit in one calendar next to your customer list, so there's no comparing a notebook with a chat.
10:0013:0015:3017:00
Mon
Tue
Wed
Online and in-shop bookings share one calendar · tap a free slot to add one
Invite your team to the same data
Bring your staff into the same system. The information belongs to the shop, not to whoever's phone it happened to be on.
Ask in plain Thai
Type a question like how many bookings there are tomorrow, or ask for a change to the text on your site, and it gets done without hunting through menus.
From one message to a business that's ready.
Tell us what you need. We build it, then look after it.
What the business told us
I want customers and chats in one place.
Type what you need the way you'd tell a friend. No spec to write.
A team that builds it,
so you don't have to.
No system to learn and nobody to hire. Tell the woowey team how your business works, and we build it.
Then the team looks after it every month. When something changes, just tell us.
See pricing
Read before you decide.
What business owners ask us most, so the decision is easier.
See all articles
Back office
Back-office systems for service businesses: when every question waits for the owner
It's 8 pm, the owner has finally sat down to eat, and the phone won't stop buzzing, because every question in the shop waits for one person. That's the day a business needs a back office. Here's how to start, one piece at a time.
Back office
Customers who book and don't show up: the empty slots quietly costing you
Saturday, 2 pm, the best slot of the week. The customer doesn't come and doesn't message. Almost every appointment business has been here. Why it happens, what it costs, and what the shops that rarely see it do differently.
Back office
How to choose an online booking system: it should think like your shop, not a calendar
Friday, 7 pm. Two customers booked the same oil massage slot and the system said yes to both, but only one oil therapist was free. A good booking system knows things like that. Here's how to tell which ones do.
Back office
Should you take a deposit when customers book? A deposit is an agreement, not a punishment
Sunday, 11 pm, after the third no-show of the week, a salon owner types out a post: deposits on every booking from now on. It fixes one problem and quietly creates another.
A plan that fits your business.
Start with your website.
Add systems as you grow.
Plus
Your shop, online · They find you and book or buy on their own.
฿999
See this planper month
Pro
A sales system your team runs together · Customers come back to buy again.
฿2,999
See this planper month
Max
The system your whole business runs on · Counter, work and stock in one place.
฿5,999
See this planper month
Ultra
Your own app and connected systems · Every system connected.
฿8,999
See this planper month
Tell us how
your business works.
Type what you need.
The woowey team builds it, then looks after it every month.
How much does the woowey back office cost?
It's a monthly plan, and you can see what each plan includes on the pricing page. Tell us what your business does and how many staff you have, and the team will help you choose.
Can LINE chats and website chats go into one inbox?
Yes. Messages from your LINE account and from the chat box on your website arrive in the same inbox, and you reply from there.
Can several staff use it at the same time?
Yes. You can invite staff into the system, and everyone sees the same customer list, chats and bookings.
Do I need to think about PDPA when storing customer data?
Yes. Keep only the information you actually use and tell customers what it's for. For questions specific to your business, talk to a legal professional.
My business works its own way. Can the system fit it?
Tell us how your business runs, from the first message to the finished job. The team will look at what can be done and set things up around how you actually work.
You already know how your business works.
Let us build the system for it.
Tell us what you need. The woowey team builds it, then looks after it.
Free consultation. No commitment yet.
Built for you, looked after every month.
Photos from Unsplash: Brooke Cagle · Poster POS · Vitaly Gariev · Christiann Koepke · Vitaly Gariev · Vitaly Gariev