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Patients book themselves

They see which doctor is in, book and reschedule on their own, and get reminders on LINE.

Clinics · Preview

A clinic front desk answers the same questions all day. Which doctor is in, how much, any openings. Once patients can see the schedule and book themselves, the desk has time for the patient standing in front of it.

What woowey sets up for your clinic

The woowey team sets all of this up and looks after it every month. You don't have to learn a system.

01

Patients book against the real doctor schedule

They pick the branch, the doctor and a time that's actually open, even after the clinic has closed. Nobody waits for the admin to reply in the morning.

02

LINE reminders, self-service rescheduling

Patients get a reminder on LINE before the day. If something comes up they move it themselves, the clinic knows early, and the slot goes back up for someone else.

03

Deposits for long procedures

For appointments that really hurt to lose, patients can transfer a deposit and attach the slip when they book. The clinic checks the slip and confirms.

04

A bot for the repeat questions on LINE

Opening hours, which doctor is in, how to get there. The bot handles those on LINE, and anything that needs a person is answered by your staff from one inbox that holds both website chat and LINE.

05

A clinic site you can edit yourself

Change services, prices and doctor profiles whenever you need to. We start from the details on your Google Maps pin, and the site reads well on the phones patients search from.

06

Your patient list in one place

Everyone who books is kept in one list with their contact details, so nobody scrolls back through chats, and the data is backed up every day.

One patient's appointment, from booking to the day

A made-up clinic on the Ultra plan. This is what patients and the front desk actually see in the system.

  1. YYimsai Dental Clinic

    Scale and polish · 45 min

    Provider

    Dr. Fon

    Mon, Wed, Fri

    Dr. Ton

    Sat, Sun

    Anyone

    Open times · Wed 8 Oct

    10:0011:0013:3015:00
    Continue
    01

    Patients pick the doctor and the time

    At 10 pm, Nid opens the clinic's site, picks a scale and polish, chooses her dentist and only sees the times that dentist is actually in.

  2. YYimsai Dental Clinic

    Pay a deposit to confirm

    Scale and polish · Wed 8 Oct 13:30

    ฿500

    PromptPay QR code

    Attach transfer slip
    Slip sent, waiting for the clinic to check
    02

    A deposit, with the slip attached

    For long treatments the clinic asks for a deposit at booking. The patient transfers and attaches the slip, and the desk checks it and confirms.

  3. Yimsai Dental ClinicLINE

    🗓️ Reminder · tomorrow

    Scale and polish

    When
    Wed 8 Oct 13:30
    Dentist
    Dr. Fon
    View / move / cancel

    🔄 Appointment moved

    Scale and polish

    When
    Fri 10 Oct 11:00
    03

    LINE reminders, self-service rescheduling

    Before the day the patient gets a reminder on LINE. If something comes up, they move it from the link without having to ask.

  4. YYimsai Dental Clinic

    Front desk today

    • M

      10:00 Mali

      Filling · Dr. Fon

      Checked in
    • P

      11:00 Phop

      Braces · Dr. Ton

      In treatment
    • N

      13:30 Nid

      Scale and polish · Dr. Fon

      Slip to check
    • A

      15:00 A

      Check-up · Dr. Fon

      Confirmed
    04

    The front desk sees the whole day on one screen

    Today's appointments, where each patient is and slips waiting to be checked, all on one page. Every patient is kept in one list with their history.

The systems this kind of business tends to need. Open each one for details.

Other businesses on woowey

See what other kinds of businesses use woowey for.

What a clinic front desk deals with every day

Sound familiar? None of this is fixed by replying faster. It's fixed by a system that's set up well.

How much is Botox, which day is the orthodontist in, is there parking. The admin answers the same things on loop, and the person who messaged at 9 am quietly books somewhere else.

The same questions, all day

Clinics

Patients who need to come back on a cycle, a dental cleaning, a brace adjustment, a course of physio, tend to forget. By the time the clinic notices, the doctor's slot has already gone empty.

Follow-ups slip through

Clinics

One doctor only does weekends, another does half days. The schedule sits in a notebook or in the head of whoever runs the desk, and on their day off nobody can tell a patient what's open.

The doctor schedule lives in one head

Clinics

Compare plans

Priced by who uses the system

Tell us what you need. We build it, we run it, you pay monthly or yearly.

  • Plus

    Your shop, online

    ฿833/mo฿999

    Billed yearly ฿9,990Pay 10, get 12

    Website

    For your customers. They find you and book or buy on their own. AI answers chats for you.

    What you get

    • Website + 1 customer system
    • Customer accounts with login
    • AI answers customer chats 24/7 · 3 automations
    • Team of 3 · 1 branch

    Example systems

    • Your own shop website
    • Found on Google
    • Customers book on their own
    • Sell online
    • AI answers chats for you
    Delivery
    1-7 days
    Changes
    1 h/mo
    Response
    3 days
  • Pro

    Most chosen

    A sales system your team runs together

    ฿2,500/mo฿2,999

    Billed yearly ฿29,990Pay 10, get 12

    + Back office

    For customers and your team. Customers come back to buy again. AI follows up for you.

    What you get

    Everything in Plus

    • Several systems that share data
    • AI follows up, reminds and assigns work · 10 automations
    • Back-office team with per-person access
    • Team of 10 · 2 branches · 3 integrations

    Example systems

    • Remember every customer
    • Automatic appointment reminders
    • Follow up customers who haven't bought
    • Sell online courses
    • Team helps out, separate access
    Delivery
    1-2 weeks
    Changes
    3 h/mo
    Response
    2 days
  • Max

    The system your whole business runs on

    ฿5,000/mo฿5,999

    Billed yearly ฿59,990Pay 10, get 12

    + Daily operations

    For customers, your team and staff. Counter, work and stock in one place. AI watches the work.

    What you get

    Everything in Pro

    • Front counter: checkout, queues, commissions
    • Work steps and stock in the system
    • AI watches the work, morning summary · 30 automations
    • Team of 25 · 3 branches · 5 integrations

    Example systems

    • Front-counter checkout
    • Staff scheduling
    • Track work step by step
    • Stock counts itself
    • Morning sales summary
    Delivery
    2-3 weeks
    Changes
    6 h/mo
    Response
    1 day
  • Ultra

    Best value

    Your own app and connected systems

    ฿7,500/mo฿8,999

    Billed yearly ฿89,990Pay 10, get 12

    + Everything connected

    For everyone, via the app. Every system connected. AI works across systems.

    What you get

    Everything in Max

    • Your business's own mobile app
    • Your own AI, working across systems · Unlimited automations
    • Custom API · 10 integrations
    • Unlimited team · 5 branches · Your own LINE channel

    Example systems

    • Your shop's mobile app
    • Bookings from other platforms
    • Connects to software you already use
    • AI works across systems
    • Close care from the woowey team
    Delivery
    2-4 weeks
    Changes
    9 h/mo
    Response
    4 hours

Frequently asked questions

Anything else, ask us on LINE at @woowey.

It's a monthly fee that covers building it and looking after it. The details are on the pricing page, or tell us how many branches and doctors you have and we'll suggest what fits.

Tell us how your business works

Tell us what you need. The woowey team builds it, then looks after it every month.

Photos and video: Vitaly Gariev, Caroline LM, Irshad Pathan, Benyamin Bohlouli, Sum Sum, Atikah Akhtar, CDC, Ozkan Guner · Unsplash · Nadezhda Moryak · Pexels