Book the therapist they like
Customers choose the branch, the therapist and the time. No clashing bookings, and reminders go out on LINE.
Massage & spa · Preview
Regulars want their usual therapist, at a time that suits them. If they have to message and wait, they may not book at all. When they can choose the branch, therapist and time themselves, the book fills up without anyone answering chats.
What woowey sets up for your massage shop or spa
The woowey team sets all of this up and looks after it every month. You don't have to learn a system.
Booking by therapist and real availability
Customers pick the branch, the therapist and a time, and only see what's actually open. One therapist, one booking per slot, so nobody turns up to a clash.
LINE reminders, self-service rescheduling
Before the appointment customers get a reminder on LINE. If something comes up they move it themselves, you know early, and the slot opens up for someone else.
Deposits for long spa packages
For a two or three hour package, or the Friday evening slot everyone wants, customers can transfer a deposit and attach the slip when they book. You check the slip and confirm.
A bot for prices and opening hours on LINE
The questions that come in every night, prices, opening hours, parking, get answered on LINE even after you've closed. Chats that need a person sit in the same inbox as your website chat.
Sell your oils and balms online
If you have your own products, add a store to the same site with a cart, stock and tracking numbers. Customers who loved the oil can order it for home.
A site where you change prices yourself
Edit your treatment menu, prices and room photos whenever you like. We start from the details on your Google Maps pin, and the site reads well on the phones people use to find you.
A day at a massage shop with no clashing bookings
A made-up three-branch massage shop on the Ultra plan, and what customers, therapists and the owner each see.
- SSabaidee Massage House
Ari branch · Thai massage 90 min
Therapist
Prae
Thai, aroma
Joy
Foot, neck and shoulders
Anyone
Open times · Sat 11 Oct
13:0014:3016:0017:30Confirm booking01Customers book the therapist they like
Beam picks the branch near home, chooses Prae again and only sees the times Prae is still free, so nothing clashes.
- Sabaidee Massage HouseLINE
✅ Booking confirmed
Thai massage 90 min
- Branch
- Ari
- When
- Sat 11 Oct 14:30
- Therapist
- Prae
View details🗓️ Reminder · tomorrow
Thai massage 90 min
- Time
- 14:30 · Ari branch
View / move / cancel02Confirmed and reminded on LINE
Once booked, Beam gets a confirmation on LINE and another reminder before the day. Nobody has to chase anyone.
- SSabaidee Massage House
My day · Prae
- FDone
11:00 Fai
Foot massage 60 min
- BConfirmed
14:30 Beam
Thai massage 90 min
- KConfirmed
17:00 King
Aroma 60 min
03Therapists see their own day in the app
Each therapist opens the staff app on their phone, sees today's bookings and checks customers in, without asking the front desk.
- F
- SSabaidee Massage House
Customers
- BLINE
Beam
6 bookings · last contact today
- FWebsite
Fai
3 bookings · 2 days ago
- KLINE
King
9 bookings · 1 week ago
04Know who your regulars are
Everyone who has booked is in one list, so you can see how often they come, when you last heard from them and where they came from.
- B
What this business usually needs
The systems this kind of business tends to need. Open each one for details.
Other businesses on woowey
See what other kinds of businesses use woowey for.
What massage shops run into every day
Sound familiar? None of this is fixed by replying faster. It's fixed by a system that's set up well.
The front desk writes walk-ins in a notebook, someone else takes LINE bookings on their phone, and on Saturday afternoon two customers turn up for the same therapist. One of them waits.
Clashes because bookings live in two places
Massage & spa
A customer messages, "Is Noon available?" The admin has to go and ask, then check the schedule. By the time they reply, the customer has booked another shop.
Regulars want the same therapist
Massage & spa
How much is an hour of Thai massage, what oil massages do you have, is there a couples room. The messages come in at 10 pm after the shop is closed, and by morning the customer has gone with whoever answered first.
Price questions after closing
Massage & spa
Priced by who uses the system
Tell us what you need. We build it, we run it, you pay monthly or yearly.
Plus
Your shop, online
฿833/mo฿999Billed yearly ฿9,990Pay 10, get 12
Website
For your customers. They find you and book or buy on their own. AI answers chats for you.
What you get
- Website + 1 customer system
- Customer accounts with login
- AI answers customer chats 24/7 · 3 automations
- Team of 3 · 1 branch
Example systems
- Your own shop website
- Found on Google
- Customers book on their own
- Sell online
- AI answers chats for you
- Delivery
- 1-7 days
- Changes
- 1 h/mo
- Response
- 3 days
Pro
Most chosenA sales system your team runs together
฿2,500/mo฿2,999Billed yearly ฿29,990Pay 10, get 12
+ Back office
For customers and your team. Customers come back to buy again. AI follows up for you.
What you get
Everything in Plus
- Several systems that share data
- AI follows up, reminds and assigns work · 10 automations
- Back-office team with per-person access
- Team of 10 · 2 branches · 3 integrations
Example systems
- Remember every customer
- Automatic appointment reminders
- Follow up customers who haven't bought
- Sell online courses
- Team helps out, separate access
- Delivery
- 1-2 weeks
- Changes
- 3 h/mo
- Response
- 2 days
Max
The system your whole business runs on
฿5,000/mo฿5,999Billed yearly ฿59,990Pay 10, get 12
+ Daily operations
For customers, your team and staff. Counter, work and stock in one place. AI watches the work.
What you get
Everything in Pro
- Front counter: checkout, queues, commissions
- Work steps and stock in the system
- AI watches the work, morning summary · 30 automations
- Team of 25 · 3 branches · 5 integrations
Example systems
- Front-counter checkout
- Staff scheduling
- Track work step by step
- Stock counts itself
- Morning sales summary
- Delivery
- 2-3 weeks
- Changes
- 6 h/mo
- Response
- 1 day
Ultra
Best valueYour own app and connected systems
฿7,500/mo฿8,999Billed yearly ฿89,990Pay 10, get 12
+ Everything connected
For everyone, via the app. Every system connected. AI works across systems.
What you get
Everything in Max
- Your business's own mobile app
- Your own AI, working across systems · Unlimited automations
- Custom API · 10 integrations
- Unlimited team · 5 branches · Your own LINE channel
Example systems
- Your shop's mobile app
- Bookings from other platforms
- Connects to software you already use
- AI works across systems
- Close care from the woowey team
- Delivery
- 2-4 weeks
- Changes
- 9 h/mo
- Response
- 4 hours
Frequently asked questions
Anything else, ask us on LINE at @woowey.
Tell us how your business works
Tell us what you need. The woowey team builds it, then looks after it every month.
Photos and video: The Anam, engin akyurt, Mat Kilkeary, visualsofdana, Usen Parmanov, Massage a Domicile, Taylor Heery, THLT LCX, susu jang · Unsplash · Tima Miroshnichenko · Pexels