Tag
#Checklists
Articles about checklists from the woowey team.
7 of 7 articles
WebsitesBuilding a business website: an owner's guide from choosing a design to launch day
Most owners start a website by hunting for the prettiest design. The question that decides whether it brings in customers is a different one: once someone lands on the site, what should they do next?
Back officeBack-office systems for service businesses: when every question waits for the owner
It's 8 pm, the owner has finally sat down to eat, and the phone won't stop buzzing, because every question in the shop waits for one person. That's the day a business needs a back office. Here's how to start, one piece at a time.
Back officeHow to choose an online booking system: it should think like your shop, not a calendar
Friday, 7 pm. Two customers booked the same oil massage slot and the system said yes to both, but only one oil therapist was free. A good booking system knows things like that. Here's how to tell which ones do.
WebsitesWhat pages does a business website need? Each one is a question customers no longer have to ask
Half past nine, twelve unread chats, almost all asking the same things. Every question a customer has to message to ask is a page your website is still missing.
Back officeCustomer data and PDPA: a list spread across five places is a list you can't use
A nail salon owner wants to message customers she hasn't seen in three months. The names are in a notebook, LINE chats, an ex-employee's spreadsheet and several people's phones. Two hours later she has forty names and isn't sure she can message any of them.
AI for businessYour shop's data and AI: what to share and what to keep out
An admin copies a month of customer chats, names, numbers and addresses included, into an AI to find out what people complained about. The answer is excellent. But the data she sent wasn't only the shop's to send.
WebsitesWebsite visitors but no enquiries: people stay silent because getting in touch takes too much thinking
Ten on a Sunday night, someone with toothache, ready to book, opens a clinic's website and leaves within a minute. They were interested. Getting in touch just took too much thinking.